You are here: Home > Services > Service Department

Service Department

                                                                          Service Department
                                                                                  Overview


The Village of Walton Hills Service Department has long been considered one of the Village's greatest assets.  Fast, efficient and courteous service has always been a top priority when serving our residents' many diverse needs.  Our Service Department team members take great pride in providing top notch service in many areas of community assistance.  Our various duties include, but are not limited to:

  • Curbside leaf collection
  • Curbside brush chipping
  • Street maintenance
  • Snow plowing / ice treatment
  • Equipment maintenance
  • Right-of-Way maintenance
  • Building maintenance
  • Sanitary and storm sewer maintenance
  • Trash / recycling collection management

Seasonal programs that are performed by the same employees may include:

  • Leaf collection
  • Brush chipping
  • Snow plowing
  • Right-of-Way maintenance

A brief description of these services are provided to better serve and answer most FAQ's:

Leaf Collection

  • Starting approximately Mid-October through November
  • Leaves must be raked to the road edge in loose, neat piles
  • Leaf piles should not contain any hidden debris, branches, grass clippings or other
    foreign matter that may cause personal injury or equipment damage
  • Keep leaf piles clear of all drainage pipes, catch basins, signposts and mailboxes
  • Weather permitting, our goal is to collect leaves at least once a week at each house location

Brush Chipping                                                               

  • Brush chipping is available from mid-spring through mid-fall
  • The brush chipper will make rounds through the Village at least once a week
  • Place all branches, cut ends facing the road, in loose piles and at the street by Monday morning each week
  • No stumps, no roots with dirt, no foreign matter, nothing larger than 8 (eight) inches in diameter.  Cut "Y" shaped branches in two, no firewood, no logs less than 4 (four) feet long.

Snow plowing / Ice treatment

  • Walton Hills Service Department provides around the clock snow and ice control services for all Village streets and parking lots as needed
  • The department keeps a vast supply of rock salt on hand throughout the winter to provide for a safe driving environment at all times
  • We participate in the O.D.O.T. salt purchasing program to ensure an advantageous price per ton with each yearly contract

Trash Collection

  • Trash / recycling collection for the entire Village is on Friday each week.  Collection service is presently performed by the Kimble Company
  • A 96 gallon trash and a 64 gallon recycling tote are provided free of charge to all residents
  • Totes can be placed at the street no earlier than 6:00 pm the evening before collection day
  • Totes must be placed at the roadside no later than 7:00 am on collection day
  • Totes must be removed from the Right of way on the evening of collection day
  • Bulk items may be placed along side of the regular rubbish for pick-up, it is best to call Kimble Company to advise you have bulk items
  • Trash / recycling collection will be delayed one day in observance of the following holidays:

                                    New Year's Day
                                    Memorial Day
                                    Independence Day
                                    Labor Day
                                    Thanksgiving
                                    Christmas                            

Maintaining Village equipment

The Village employs one mechanic to perform the needed maintenance on all Village owned equipment and used by all departments.  We presently provide scheduled and emergency maintenance on approximately 65 pieces of equipment ranging from front-end loaders, backhoes, garden tractors, 5-ton dump trucks, 1-ton dump truck, pick-up trucks, police cars and recreational vehicles and buses.

We have been able to achieve tremendous cost savings by maintaining our own equipment in-house rather than sending out repairs to high priced automotive dealerships and / or vehicle repair shops.